Terms of Use
These Terms are an agreement between you and ONEMETAL, India (“ONEMETAL”, “we”). By creating an account or using the app, you accept them. If you don’t accept them, don’t use ONEMETAL.
Eligibility
You must be at least 16 years old and able to enter a binding agreement. By using ONEMETAL you confirm both.
The service
ONEMETAL is a fitness app built on three pillars — strength, nutrition, and mindset. A free tier exists and will continue to exist. Certain features (including AI voice and camera logging) require a paid subscription (“ONEMETAL Pro” or as named in-app). We may improve, change, or discontinue features; if we discontinue something material you paid for, we’ll say so in advance.
NOT medical advice (read this one)
ONEMETAL provides general fitness, nutrition, and mental-training information and tools. It is not medical advice, diagnosis, or treatment, and is no substitute for a doctor, physiotherapist, dietitian, or mental health professional.
Consult a qualified professional before starting any exercise or nutrition program, especially if you have any medical condition, injury, or are pregnant. Training with weights carries inherent risk of injury; you train at your own risk and within your own limits.
The mindset feature is a mental-training tool, not therapy; if you are struggling, please seek professional support.
Your account
Keep your credentials secure; you’re responsible for activity under your account. One account per person. You can delete your account anytime in Settings → Privacy — deletion is permanent.
Subscriptions & payment
- Subscriptions are billed through Apple App Store or Google Play, under their payment terms. We never see your card details.
- Subscriptions auto-renew until cancelled in your App Store/Play subscription settings. Cancelling stops the next renewal; it doesn’t refund the current period.
- Refunds are handled by Apple/Google under their policies. Where law gives you additional refund rights (e.g., EU 14-day withdrawal — noting that it lapses for digital content once service begins with your acknowledgment), those rights are unaffected.
- Prices may change; existing subscribers get advance notice and the change applies from the next renewal.
Your content
You own what you put into ONEMETAL — logs, entries, photos, recordings. You give us a limited license to process that content solely to run the service for you (see the Privacy Policy for the details, including AI processing you separately consent to). We claim no other rights to it.
Acceptable use
Don’t: break the law with the service; reverse-engineer, scrape, or resell it; probe or breach its security; upload malicious content; impersonate others; or use another person’s health data without their authority. We may suspend or terminate accounts that do.
Coach and creator programs
ONEMETAL may let independent coaches, trainers and creators (“Coaches”) deliver programs to you through the app.
We are the tool, not the coach. When you enrol in a Coach’s program, you enter an agreement with that Coach. ONEMETAL is not a party to it. We provide software the Coach uses to deliver their service; we do not provide the coaching itself.
Coaches are independent. Coaches are not our employees, agents, partners or representatives, and cannot bind us or make commitments on our behalf. We do not vet, certify, supervise, endorse or guarantee any Coach, their qualifications, credentials, insurance, methods, program content, availability, pricing, conduct, or the results you get. Any ratings, categories or listings in the app are conveniences, not endorsements.
If a Coach lets you down. Complaints about a Coach’s program, promises, conduct, refunds or failure to deliver are between you and that Coach, and must be raised with them. You may report a Coach to us and we may — at our discretion, with no obligation to monitor — warn, suspend or remove them from ONEMETAL. Removing a Coach doesn’t make us a party to your agreement with them or responsible for their obligations to you. To the fullest extent permitted by law, we are not liable for any act, omission, advice, injury, loss or breach of agreement by a Coach.
Payments. Where a Coach’s fees are charged through ONEMETAL or an app store, we (or the store) act only as a payment facilitator for the Coach. The Coach is the seller and is responsible for delivering what was paid for, and for refunds under their own terms and applicable consumer law.
Coach advice is not medical advice. Section 3 applies in full to anything a Coach tells you. Coaches are not your doctor, physiotherapist, dietitian or therapist unless they are separately and independently qualified and engaged as such — and even then, that relationship is with them, not with us.
Your data. A Coach only sees what you consent to share when you enrol, and you can revoke that access anytime in Settings → Coaches. Once shared, the Coach handles your data under their own privacy practices as an independent controller; see the Privacy Policy, Section 8A.
Coaches themselves are additionally bound by separate ONEMETAL Coach Terms, including obligations on qualifications, conduct, data protection and delivering what they advertise. Those obligations are owed to us and to you; enforcing them against a Coach is at our discretion.
Limits. Nothing in this Section removes liability that cannot be excluded by law, or your non-waivable consumer rights in your country.
Intellectual property
The app, brand, name “ONEMETAL”, logos, content, and code are ours or our licensors’. You get a personal, non-transferable, revocable license to use the app. No other rights are granted.
Third-party services
Apple Health, Google Health Connect, app stores, and AI providers are third-party services with their own terms. We’re not responsible for them, though we choose processors carefully (see Privacy Policy).
Disclaimers & limitation of liability
The service is provided “as is” and “as available.” To the maximum extent permitted by law: we disclaim implied warranties; we are not liable for indirect, incidental, or consequential damages (including injury arising from your training decisions, data loss, or lost profits); and our total liability is capped at the greater of the amount you paid us in the 12 months before the claim or USD 50 / INR 4,000.
Nothing in these Terms limits liability that cannot be limited by law — including for death or personal injury caused by our negligence, fraud, or your non-waivable statutory consumer rights in the EU, UK, Australia, India, or elsewhere.
Indemnity
You’ll indemnify us against claims arising from your breach of these Terms or misuse of the service, to the extent permitted by your local law.
Termination
You can leave anytime (delete account). We can suspend or terminate for breach, legal necessity, or discontinuation of the service — with notice where practicable, and a data-export window where feasible. Sections that by nature survive (IP, disclaimers, liability) survive.
Governing law & disputes
These Terms are governed by the laws of India, and disputes are subject to the courts of New Delhi — except that if you are a consumer in the EU/UK/US or elsewhere, you keep the protection of your local mandatory consumer laws and the right to bring claims in your local courts where the law grants it. We’ll try to resolve any dispute informally first: email us before anything formal.
Changes to these Terms
Material changes → notice in-app at least 15 days before they take effect; continued use after that is acceptance. If you disagree, delete your account before the effective date.
Contact
These Terms work alongside the ONEMETAL Privacy Policy. If a translated version of this page conflicts with the English original, the English version governs.